• information about device, browser or operating system;
• time zone setting;
• IP address;
• information about interactions with the WebApp (such as scrolling and clicks);
• information about the use and actions taken within the WebApp;
• length of time on the WebApp and time spent within certain sections;
• response times; and
• download errors.
4bridges GmbH may also partner with third parties who may collect anonymous usage or statistical data through the use of the App (including, for example, sub-contractors in technical, payment and/or delivery services, business partners, advertising networks, analytics providers).
Users will receive marketing messages if they have given consent to do so or if they have provided feedback on our WebApp and have not opted out of receiving marketing messages. To unsubscribe from marketing emails at any time, Users can click on the unsubscribe link at the bottom of any marketing email and update their account preferences. Users may also contact 4bridges GmbH at ([email protected]) to unsubscribe from any marketing materials.
• Where Users have asked to do so, or consented to doing so;
• Where 4bridges GmbH needs to do so in order to perform a contract entered into with the User;
• Where it is necessary for a legitimate interest (or those of a third party) and the fundamental rights do not override those interests; and
• Where 4bridges GmbH need to comply with a legal or regulatory obligation.
• with members of the group, i.e. subsidiaries or affiliated companies.
• with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract entered into with or operating on behalf of the user (see “Service Providers” below); or
• with analytics that assist in the improvement and optimisation of the WebApp.
• if 4bridges GmbH intends to sell or buy any business or assets, in which case 4bridges GmbH might disclose personal information to the prospective seller or buyer of such business or assets;
• if 4bridges GmbH or substantially all of its assets are acquired by a third party, in which case personal information held by 4bridges GmbH will be one of the transferred assets; or
• if 4bridges GmbH is under a duty to disclose or share personal information in order to comply with any legal obligation, or to protect the rights, property, or safety of the company, customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
When the Website or WebApp request a password or PIN code that enables access to certain parts of the application, the user is responsible for keeping this password or PIN code confidential. 4bridges GmbH never will ask to share a password or PIN code with anyone.
To interact with the Website or WebApp the user needs an external wallet i.e., Trezor or ledger hardware wallet, to whitelist it inside the application. 4bridges GmbH does not have, at any point in time, access to the user’s private keys and funds on their external wallets. Users are responsible for keeping the private key confidential. 4bridges GmbH asks all Users not to share private keys with anyone . If Users lose or give away private keys, they lose or give away their crypto assets.
4bridges GmbH limit access to personal data to employees, agents, contractors and other third parties who have a business, need to know. They will only process personal data as instructed and they are subject to a duty of confidentiality. 4bridges GmbH has put in place procedures to deal with any suspected personal data breach and will notify users and any applicable regulator of a breach where 4bridges GmbH is legally required to do so.
Where data is transferred to a service provider that is outside of the EEA 4bridges GmbH seeks to ensure that appropriate safeguards are in place to make sure that personal data is held securely and that personal rights as a data subject are upheld. Transfers of personal data are either made:
• to a country recognised by the European Commission as providing an adequate level of protection; or
• to a country which does not offer adequate protection but whose transfer has been governed by the standard contractual clauses of the European Commission or by implementing other appropriate cross-border transfer solutions to provide adequate protection.
• By submitting personal information, Users agree to this transfer, storing or processing.
Users can exercise this right at any time by writing to 4bridges GmbH ([email protected]) and inform 4bridges GmbH about making a “subject access request”. There is no need to fill in a specific form to make a “subject access request”
Users may also ask to erase personal data if not believed that 4bridges GmbH need to continue retaining it. This right is described as the “right to be forgotten”. Although 4bridges GmbH will do everything to respect your requests about personal data, it may not always be possible to erase all of your personal data as there may be legal requirements to keep certain personal data or technical limitations to the data 4bridges GmbH can delete.
There may also be legitimate interests in keeping certain data including, amongst others, if the data is required for the Website or WebApp to function. If this is the case, 4bridges GmbH will continue to process this data.
If erasure is not technically possible or 4bridges GmbH believes that there is a good legal reason to continue processing personal data, 4bridges GmbH will inform and name the reason at the time of responding to the request.
Users can exercise this right at any time by writing to 4bridges GmbH ([email protected]) and informing 4bridges GmbH of making a request to have personal data rectified or erased and on what basis this request is made. If users like 4bridges GmbH to replace inaccurate data with new data, users shall inform 4bridges GmbH about that new data. No need to fill in a specific form to make this kind of request.
The user may also ask 4bridges GmbH to stop processing personal data (a) if the user disputes the accuracy of that personal data and want 4bridges GmbH to verify that data’s accuracy; (b) where it has been established that 4bridges GmbH use of the data is unlawful but the user does not want us to erase it; (c) where 4bridges GmbH no longer needs to process personal data (and would otherwise dispose of it) but the user wish to continue storing it in order to enable the user to establish, exercise or defend legal claims.
If for any reason 4bridges GmbH believes that there is a good legal reason to continue processing personal data that the user has asked to stop processing, 4bridges GmbH will inform the user about the reasons, either at the time of the first respond to the request or after 4bridges GmbH has had the opportunity to consider and investigate it.
This right can be exercised at any time by writing to 4bridges GmbH at ([email protected]) and informing 4bridges GmbH of making a request to have 4bridges GmbH stopped processing the relevant aspect of personal data and describing which of the above conditions is believed to be relevant to the request. Users do not have to fill in a specific form to make this kind of request.
Due to the work of 4bridges GmbH and the systems that are in use, 4bridges GmbH does not envisage this right being particularly relevant to the majority of individuals with whom it interacts. However, if a user wish to transfer data from 4bridges GmbH to a third party 4bridges GmbH is willing to support such requests but may charge the user for this service.
It will help 4bridges GmbH to process user requests if users clearly state which right, they wish to exercise and, where relevant, why it is that the user is exercising it. The clearer and more specific users can be, the faster and more efficiently 4bridges GmbH can deal with the request. If users do not provide sufficient information, then 4bridges GmbH may delay actioning the request until the user has provided 4bridges GmbH with additional information.